Contact

Contact Soreia

Have a question about a product or your order? Email hello@soreiaritual.com.

Product questions

Include the product name and the details you’d like clarified, such as sizing, supplier-listed materials, included accessories or care instructions.

Order support

Include your order number and a brief description of your question so we can help with tracking, delivery or a return.

Care guidance

Follow the instructions supplied with your specific item. Materials and construction vary by product. If care instructions are missing or unclear, contact us before washing.

Frequently asked questions
What is the return policy?

For return eligibility, conditions and refund information, please review our Refund Policy. For help with your order, email hello@soreiaritual.com with your order number.
Are any purchases final sale?

Check the Refund Policy for return eligibility and exclusions before ordering. Contact hello@soreiaritual.com if you need clarification about a specific item.
When will I get my order?

Processing and delivery times vary by product, supplier and destination. Email hello@soreiaritual.com for a product-specific estimate before ordering. Delivery by a particular date is not guaranteed.
Where are your products manufactured?

Soreia is a retailer. Product origins and manufacturing details vary by item and supplier. Email hello@soreiaritual.com with the product name if you need details before ordering.
How much does shipping cost?

Standard US shipping is free on our current assortment, with no minimum order. Any additional available delivery options and charges are shown at checkout.